Information Technology Solutions For Business


Introducing Cor-Care®, powered by Cornerstone IT - Network Support Solutions designed to fit your firm's own technology needs, including computer network and server support. Cor-Care is available in Silver, Gold and Platinum.

Managed IT Service, Does it make sense in today’s economy?

Many businesses are feeling the economic effects of a shrinking IT budget. The question to ask is, “Does a Managed Services approach make sense for my company?” We at Cornerstone IT believe the answer is yes. But first, what are Managed Services? Managed Services offer fixed budget options for managing your IT related expenses. Rather than incurring ad-hoc, capital expenses when your computers, servers or networks go awry, managed services allows you to have a fixed line-item operating expense. In turn, this allows you to accurately budget your IT expenditures.

Second, when you pay time and material, the expenses are usually higher in the end analysis. More time is spent trying to isolate the issues rather than proactively resolving them. Managed services, which usually includes some form of network monitoring, allows the IT service provider to address issues before they become major break-fix items for your business. These issues will create down time for your network, lost productivity for your employees, and customers not being serviced effectively. In this economy, customer service is crucial and effective IT solutions are what drive the business forward.

Lastly, companies are looking to extend the life and usefulness of the equipment they already have. Managed Services seeks to maximize the value of the investment already made. The goal is to spend your money on improvements where they will have the greatest effect.

IT service providers are looking to form long-term, strategic partnerships with businesses so that we all weather the current economic storm.


Silver allows you to choose from a variety of options suited to your business needs. Service hours can be purchased in blocks of 25 or more hour to allow us to provide better rates. Services are billed by line item selected so that you only pay for the services you need.





Applies to:
Small to Medium Networks without on-site IT support.
  • Pre-paid hourly support
  • Lower monthly fee, only pay for time used
  • Infrastructure monitoring to reduce problem-resolution time
Gold is a flat rate plan which covers many of the same options as silver but allows you to set a fixed budget. Managed support provides a faster response time when you need a technician. Pricing is based on your network so the plan can grow with the needs of your network at a predictable price.




Applies to: Any size network where an IT presence is minimal or not available.
  • Fixed-budget, predictable monthly fee
  • Proactive support without additional expenses
  • Monthly server reviews Infrastructure monitoring
Platinum is dedicated support designed to meet the needs when your systems can't be compromised. Your lead engineer will be thoroughly versed in your systems and will be responsive to your needs on your schedule. Pricing for the platinum plan varies based on your specific needs and a detailed analysis will be done to insure that you're getting the best service for the best price.

Applies to: High availability networks that require dedicated support.
  • Dedicated on-site technician
  • Guaranteed response time up to 24/7/365
  • Support for your mission-critical applications

Rate Sheet
Active Client but not Cor-Care Cor-Care Clients Non-Profit/Government/Education Rate
$135 - As used $125 – As used $115 – As used
$125  – Non-Profit / Government $115 –  Block of  25 to 45 hours $105 – Block of 25 to 45 hours
  $105 – Block of 50 or more $95 – Block of 50 or more
Pricing based on normal payments terms paid by check.


Download Cor-Care Product Sheet >

Silver1 Gold Platinum
Support

Cor-Block – Hour bank (25 Hour minimum)

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Server Patch-Management checkmark checkmark checkmark

Server Support

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Backup Support

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Workstation Support

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Microsoft Workstation Software Support

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Microsoft Server Software Support

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Custom User Support Portal

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Business Hours Phone Support

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Limited Scheduled Onsite Support

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Microsoft Professional Support Services

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Maximum 8 Business Hours Request Response

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Maximum 4 Business Hours Request Response

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Maximum 2 Business Hours Request Response

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Monitoring/Maintenance

Server Monitoring

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Exchange Hosted Services E-mail filtering (EHS)

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Workstation Monitoring

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Backup Monitoring

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Active Directory Admin/Maintenance

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Patch Management

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Offsite Backups (Weekly)

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Offsite Backups (Daily)

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Backup Media Rotation

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Managed Security

Antivirus Management

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Security Administration

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File, Folder and Share Administration

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Cor-Care Silver – Silver allows you to choose from a variety of options suited to your business needs. Service hours can be purchased in blocks of 25 or more hour to allow us to provide better rates. Services are billed by line item selected so that you only pay for the services you need.

Cor-Care Gold – Gold is a flat rate plan which covers many of the same options as silver but allows you to set a fixed budget. Managed support provides a faster response time when you need a technician. Pricing is based on your network so the plan can grow with the needs of your network at a predictable price.

Cor-Care Platinum - Platinum is dedicated support designed to meet the needs when your systems can't be compromised. Your lead engineer will be thoroughly versed in your systems and will be responsive to your needs on your schedule. Pricing for the platinum plan varies based on your specific needs and a detailed analysis will be done to insure that you're getting the best service for the best price.

● – Optional (additional cost) | 1 Included items are covered under monthly fee, all other services are deducted from the Cor-Block hour bank.