CornerstoneIT > Support Procedures

Support Procedures

CornerstoneIT, Inc.

Submit your Support Request one of the following three ways below. Please note that all support issues are entered and tracked in a Professional Services Automation (PSA) application to track all progress and ongoing details. In the near future, clients will have direct access to their information in the PSA application and be permitted to enter support issues directly.

Log in to your support portal.

Option 1

Send an e-mail to

Option 2

Submit a support ticket here.

Option 3

Call our support desk at (440) 639-1234.

Option 4

Request a live chat with a Help Desk Technician.